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Effective Training : P. Nick Blamchard and James W. Thacker Systems, Strategies and Practices/

by Blamchard, P. Nick | Thacker, James W.

Material type: Text Text; Format: print ; Literary form: Not fiction Language: English Publication details: New Jersy Upper Saddle River 1999Availability: Items available for loan: RAOWA Library (1)Call number: 658.3 BLE .

2.
Who stole my customer?? : winning strategies for creating and sustaining customer loyalty / Harvey Thompson.

by Thompson, Harvey.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: Upper Saddle River, NJ : Pearson Prentice Hall, c2004Availability: Items available for loan: RAOWA Library (1)Call number: 658.8343 THW.

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