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Effective Training : P. Nick Blamchard and James W. Thacker Systems, Strategies and Practices/
by Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: New Jersy Upper Saddle River 1999Availability: Items available for loan: RAOWA Library (1)Call number: 658.3 BLE . |
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Who stole my customer?? : winning strategies for creating and sustaining customer loyalty / Harvey Thompson.
by Material type: Text; Format: print ; Literary form: Not fiction Publication details: Upper Saddle River, NJ : Pearson Prentice Hall, c2004Availability: Items available for loan: RAOWA Library (1)Call number: 658.8343 THW. |